Privacy Policy Overview

Our privacy policy overview and statement at Mud Creek Medics LTD shows commitment to protecting the privacy of our donors, volunteers, employees, and other stakeholders. We value the trust placed in us and understand that maintaining this trust requires transparency and accountability. For that reason, we safeguard any personal information that you choose to share with us.

This privacy policy explains how we collect, use, store, and protect personal information.

Definitions

Personal Information
Personal information is any recorded detail, fact, or opinion that can be used to identify a specific individual. This does not include business contact details or public information, such as names and phone numbers listed in public directories.

Donor
A donor is any individual or organization that provides funds to Mud Creek Medics LTD.

Employee
For the purposes of this policy, “employee” also includes volunteers. This means the policy applies to both paid and volunteer workers at Mud Creek Medics LTD.

Principles

1. Accountability

We are responsible for personal information in our possession. Our senior leadership is accountable for privacy practices, and our designated Privacy Officer monitors and maintains our compliance. When personal information is shared with a third party for processing, we ensure that similar protections are in place through agreements or other safeguards.

2. Purpose

We explain why we are collecting personal information at or before the time of collection. We only collect, use, or share personal information for purposes that are reasonable and directly related to our work.

For donors, we collect personal information to:

  • Communicate and maintain donor relationships

  • Process donations and issue receipts

  • Acknowledge contributions

  • Respond to inquiries

  • Meet legal requirements

For employees and volunteers, we collect personal information to:

  • Recruit, train, and support staff and volunteers

  • Administer payroll, benefits, and HR records

  • Maintain workplace safety and compliance

  • Meet legal and operational requirements

If we need to use information for a new purpose, we will identify and document it before doing so.

3. Consent

We collect, use, or disclose personal information only with the individual’s knowledge and consent, unless required by law. Consent may be express or implied depending on the situation. Individuals may withdraw consent at any time, subject to legal or contractual limits. If consent is withdrawn, we will explain any related impacts.

4. Limiting Collection

We collect only the personal information needed for the identified purposes, and we collect information by fair and lawful means.

5. Limiting Use, Disclosure, and Retention

Personal information is used only for the stated purposes unless consent is given for another use, or unless required by law. We keep personal information only as long as necessary. When information is no longer needed, it is securely destroyed, erased, or anonymized.

6. Accuracy

We make reasonable efforts to ensure that personal information is accurate, complete, and up-to-date for its intended use.

7. Safeguards

We protect personal information using security measures appropriate to its sensitivity. These may include locked storage, secure passwords, restricted access, encryption, and staff confidentiality practices.

8. Openness

We make information about our privacy practices available to anyone who requests it. This includes how information is collected, used, and protected, and how to contact our Privacy Officer.

9. Individual Access

Individuals may request access to their personal information. Upon written request, we will confirm what personal information we hold and how it has been used or shared. Individuals may request corrections if information is inaccurate or incomplete. Some exceptions to access may apply as required by law.

10. Recourse

If an individual has a concern or complaint about our handling of personal information, they may contact our Privacy Officer. We will review and address all complaints, and make changes to our practices when necessary.

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